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Buyers
You can query for the common problems of account,
website, order, product creating, payment and sales return.
website, order, product creating, payment and sales return.
- My Account
- How to register a KUSDOM account?
- Navigating my KUSDOM account
- Forget password and reset password
- Change or update my information
- Are the KUSDOM account same as Facebook account when login to KUSDOM?
- How to calculate the freight changes?
- Can I withdraw my money from KUSDOM account to bank or Paypal account?
- Amount balance
- What can I do if I forget my password?
- Order Payment
- How to make an order?
- How to modify or cancel order？
- Gift card
- Promotion code
- How to use coupon code?
- Volume orders and business cooperation
- How to check the orders?
- Payment methods
- Bank Transfer
- If I don’t have any credit card, how can I do the payment?
- Website
- Contact us
- Troubleshooting the Most Common KUSDOM Website Complications
- How to switch language and currency?
- New Arrivals
- How can I find the product I want?
- Aberration
- Copyright Policy
- Creating Products
- How to upload picture?
- matters need attention when uploading the picture
- Art library
- Design Tips
- Did I need to pay extra fee for adding design on the products?
- What is Wishlist?
- Can I re-design the products from designers, like add some stickers or texts?
- Where can I read more design effect and samples?
- Printing process
- How can I create my own product?
- Delivery and Return
- Delivery Status
- How long is the production and the delivery time ?
- What kind of delivery methods can be chosen in KUSDOM?
- How to check the delivery Status?
- If I feel dissatisfied with the product, how can I refund or return?
- If I choose to return the product, where’s my refunds?
- Do I need to pay taxes?
- Do I need to choose an assigned logistics company to return my product?
- What should I do if I did not receive the products?
- Can we use COD (Cash on Devilry) to do the payment?
- Does KUSDOM provide design service?
- How to calculate the freight changes?
- If you want to change/ cancel order
How to check the orders?
Click the portrait on the upper right corner→Orders.
