Fully Express Your Creativity
KUSDOM provides more than 600 customizable products, the powerful and easy operating design tool can help you to turn your ideas into reality
Buyers
You can query for the common problems of account,
website, order, product creating, payment and sales return.
website, order, product creating, payment and sales return.
- My Account
- Navigating my KUSDOM account
- Can I withdraw my money from KUSDOM account to bank or Paypal account?
- How to register a KUSDOM account?
- Amount balance
- Forget password and reset password
- Are the KUSDOM account same as Facebook account when login to KUSDOM?
- How to calculate the freight changes?
- Change or update my information
- What can I do if I forget my password?
- Order Payment
- How to make an order?
- Bank Transfer
- How to modify or cancel order？
- Shopping Rebate
- Promotion code
- How to use coupon code?
- Volume orders and business cooperation
- How to check the orders?
- Payment methods
- If I don’t have any credit card, how can I do the payment?
- Website
- Contact us
- Troubleshooting the Most Common KUSDOM Website Complications
- New Arrivals
- How can I find the product I want?
- Aberration
- Copyright Policy
- How to switch language and currency?
- Creating Products
- matters need attention when uploading the picture
- Did I need to pay extra fee for adding design on the products?
- Printing process
- What is Wishlist?
- Design Tips
- Art library
- How to upload picture?
- Delivery and Return
- If I choose to return the product, where’s my refunds?
- Do I need to pay taxes?
- How long is the production and the delivery time ?
- What kind of delivery methods can be chosen in KUSDOM?
- How to check the delivery Status?
- If I feel dissatisfied with the product, how can I refund or return?
- Delivery Status
- Do I need to choose an assigned logistics company to return my product?
- What should I do if I did not receive the products?
- Can we use COD (Cash on Devilry) to do the payment?
- Does KUSDOM provide design service?
- How to calculate the freight changes?
- If you want to change/ cancel order
Shopping Rebate
1.KUSDOM will refund 6% effective payment amount to wallet in account when the order has been paid successfully.
2.The effective payment includes credit card, bank transfer and Paypal. Shopping rebate will be counted include freight but after applying coupon code or volume discount.
3.Customer doesn’t enjoy shopping rebate when buying gift card. And credit in wallet (including gift card top up) will not be counted into shopping rebate when purchasing.
4.An unsuccessful purchase, like sales return or order cancellation occurs, KUSDOM will withdraw the shopping rebate amount of this order.
5.In case of sales return, and the shopping rebate of this order has been used in other purchase, KUSDOM will deduct this amount from refund.
6.Unregistered users cannot enjoy shopping rebate. The previous unregistered purchase amount will not be recalculated shopping rebate after registration.