受注、支払い、創造製品と交付返品問題
- マイアカウント
- 運賃変更の計算方法は?
- Can I buy the history order again?
- Can I transfer my credits in KUSDOM?
- Can I transfer the designs to my another account?
- How can I do if my Facebook account can’t login my KUSDOM account?
- パスワードを忘れてパスワードをリセットする
- KUSDOMにログインするとき、KUSDOMアカウントはFacebookアカウントと同じですか?
- 金額バランス
- KUSDOMアカウントを登録するには?
- KUSDOMアカウントから銀行またはPaypalアカウントにお金を引き出すことはできますか?
- Can I place the order without registering a new account?
- KUSDOMアカウントのナビゲート
- 情報を変更または更新する
- I registered my account with APPLE STORE account on IOS APP, but the web edition KUSDOM only support email login, how can I do?
- パスワードを忘れた場合はどうすればよいですか?
- 注文支払い
- Can I use cheque for payment?
- Safe payment guarantee
- Why the displayed payment amount on website is different from real deduction amount?
- Why the page shows my order is shipping free at the very beginning, but finally I should pay for shipping fee when placing my order?
- Why I didn’t receive any email after successfully place the order?
- I made an order without registering any accounts, and website reminded me that the system creates a new account for me automatically and will send an initial password to my email. But I haven’t received any email, how can I do?
- Can discount voucher be used with volume discount at the same time?
- 注文方法は?
- 銀行振込
- 注文の変更またはキャンセル方法は?
- Shopping Rebate
- 販売促進コード
- クーポンコードの使い方は?
- 大量注文とビジネス協力
- 注文の確認方法は?
- Payment methods
- クレジットカードを持っていないのですが、どうすればいいですか?
- ウェブサイト
- 収差
- Does KUSDOM have offline shop for viewing products?
- 著作権ポリシー
- 新着
- どうすれば欲しい製品を見つけることができますか?
- 最も一般的なKUSDOM Webサイトの問題のトラブルシューティング
- 言語と通貨を切り替える方法は?
- お問い合わせ
- Why the price of the same product is different in different time?
- 製品の作成
- 写真をアップロードする際に注意が必要な事項
- 印刷プロセス
- 製品にデザインを追加するために追加料金を支払う必要がありましたか?
- ウィッシュリストとは何ですか?
- 設計のヒント
- アートライブラリー
- 写真をアップロードするには?
- How to use design invitation function?
- I have uploaded a large enough DPI picture, but the preview looks a little bit blurry. Is it a normal situation? Will it affect the printing effect?
- What is gift set? How to use it?
- 配送と返品
- 生産と納期はどのくらいですか?
- KUSDOMではどのような配信方法を選択できますか?
- When will my order arrive?
- 製品に不満を感じた場合、どのように返金または返品できますか?
- How much do I have to spend for free delivery?
- Can I self pick up my order?
- 税金を支払う必要がありますか?
- 配送状況の確認方法は?
- 製品の返品を選択した場合、返金はどこにありますか?
- 配送状況
- 製品を返品するには、割り当てられた物流会社を選択する必要がありますか?
- 製品を受け取らなかった場合はどうすればよいですか?
- COD(Cash on Devilry)を使用して支払いを行うことはできますか?
- KUSDOMは設計サービスを提供していますか?
- 運賃変更の計算方法は?
- ご注文を変更・キャンセルされる場合
- ショップを作成
- 私たちのデザイナーであることの利点。
- スタンダードセラー、アクティブセラー、プレミアムセラーの違いは何ですか?
- 自分のショップを友達やファンにすすめるにはどうすればよいですか?
- ショップを「隠す」方法は?
- ショップをセットアップするためにお金を払う必要がありますか?
- 素晴らしいナビゲーション
- どのように箇性的に私の店を設置しておよび店の資料を修正しますか?
- KUSDOMでセラーアカウントを作成するにはどうすればよいですか?
- デザインのヒント
- 写真をアップロードするための要件は何ですか?
- 設計の要件は何ですか?
- お客様がデザインを変更することはできますか?
- Can I upload CMYK image when designing?
- 画像サイズとピクセルの要件は何ですか?
- What should I know about the contents/themes of artworks in my shop?
- FAQ of creating customized-shape products
- The preview of the product in my shop is not as clear as the original file, will it affect printing effect?
- 商品管理
- Can I change the main cover of my product?
- What is VIP products?
- Does the product in designer shop enjoy the same coupon code discount and batch discount as the original blank product?
- 製品情報を変更または更新するにはどうすればよいですか?
- 新しい製品を作成するには?
- Why my designed products disappeared?
- How to set product order for home page of my shop?
- What is “Stop sale” status?
- About automatically creating new designed works for new series iPhone cases
- どうすればKUSDOMで私の製品を見つけられますか?
- コレクションとは?
- Why some products are unavailable for designing and selling in my store?
- How to manage the sale status of products?
- 収益と支払い
- How does the price adjustment of blank products affect my product?
- 商品にどのように価格を設定して、私はいくら口銭を得ることができますか?
- What is “Unconfirmed profit” and “Withdrawal amount” in “My Revenue”?
- Is there any limitation to set the price of my products?
- Why the actual profit of my sold product is different from the initial profit?
- 利益獲得における標準売手,アクティブ売手とプレミアム売手の違いは何か?
- 支払いを確認して受け取る方法は?
- 返品された商品の取り扱い方法を教えてください。
- 最終価格にはエクスプレス料金が含まれていますか?
- 生産、配送、アフターサービスは誰が担当しますか?
- Synthetic Questions
- What is Project K?
- 私の製品のデザインは何に属していますか?
- 免責事項は何ですか?
- Do I need to apply copyright for my design?
- Can I use my designs on any other platforms?
- Can my shop not participate in any coupon code discount activities?
- How to ensure that my design files are not stolen?
- Aberration
- About KUSDOM API
- What is KUSDOM API, and what is the purpose of?
- What functions your website/APP can enjoy after accessing KUSDOM API?
- What kind of purchase modes does the website with KUSDOM API have?
- How to use KUSDOM API?
- What kind of platform/website is appropriate to apply API?
- If I want to open a store on third party platform like Pinkoi, Amazon, Etsy or Shopee, can I use KUSDOM API?
- If I want to open a store on third party platform, what can I do?
- Tips for Creating Products
- How to let my customer easily search the products in my shop
- Change main preview image for products
- Set Presale status for product
- About choice of device
- How to manage products more easily in “Products List”
- How to manage images and products more easily in “Shop Images”
- The two display methods of products on shop homepage
- Gift Enquiry
- How to get detailed advice and information as soon as possible?
- If I do not know what gift to choose, can I get some recommendations?
- Do I have any discount on numerous products?
- Is there any differences on price between same gifts with same design and same products with different designs?
- What does the gift packaging look like? Can I have customized packaging for my products?
- Can I customize gifts that are not in KUSDOM?
- Is there any fast-shipping gifts?
- How to create the quotation by yourself?
- Can I choose products of other colors?
- Will you help to design?
- Quotation Function
- Order in Bulk Gifts
- What is Order in Bulk products for corporate?
- What’s the lead time of order in bulk?
- Single color printing and color printing
- Can I ask for sample of Order in Bulk products?
- How to pay for Order in Bulk products? Do I need to pay in full or I can pay deposit first?
- Can I choose products of other colors?
- How to deal with defects after receiving the products?
- Payment & Invoice
- Payment methods
- How to issue uniform invoice?
- When and how will the uniform invoice be issued?
- Can I assign the product name, date or amount on my invoice?
- Featured Functions & Services
- What is design invitation event for corporate? How to apply and use?
- If I want to create multiple team gifts with simply changing picture or text, how to do the quick batch processing?
- How to create complicated team gifts quickly?
- If a company has got its own website, and wants to display the peripheral products they created in KUSDOM, what to do?
- Does KUSDOM have got any other relevant functional or value-added service for gift purchasing or event?
- Peripherals & Collaborations
- Can companies produce their own original, designed, branded peripheral products in KUSDOM and use it for selling? If so, how?
- What is Project K?
- Producing & Shipping
Shopping Rebate
1.KUSDOM will refund 6% effective payment amount to wallet in account when the order has been paid successfully.
2.The effective payment includes credit card, bank transfer and Paypal. Shopping rebate will be counted include freight but after applying coupon code or volume discount.
3.Customer doesn’t enjoy shopping rebate when buying gift card. And credit in wallet (including gift card top up) will not be counted into shopping rebate when purchasing.
4.An unsuccessful purchase, like sales return or order cancellation occurs, KUSDOM will withdraw the shopping rebate amount of this order.
5.In case of sales return, and the shopping rebate of this order has been used in other purchase, KUSDOM will deduct this amount from refund.
6.Small amount gift will not participate in shopping rebate activity.
7.The products in Order in Bulk will not participate in shopping rebate activity.