Buyers
You can query for the common problems of account,
website, order, product creating, payment and sales return.
website, order, product creating, payment and sales return.
- My Account
- Navigating my KUSDOM account
- Can I withdraw my money from KUSDOM account to bank or Paypal account?
- How to register a KUSDOM account?
- Amount balance
- Forget password and reset password
- Are the KUSDOM account same as Facebook account when login to KUSDOM?
- How to calculate the freight changes?
- Change or update my information
- What can I do if I forget my password?
- Order Payment
- How to make an order?
- Bank Transfer
- How to modify or cancel order？
- Shopping Rebate
- Gift card
- Promotion code
- How to use coupon code?
- Volume orders and business cooperation
- How to check the orders?
- Payment methods
- If I don’t have any credit card, how can I do the payment?
- Website
- Contact us
- Troubleshooting the Most Common KUSDOM Website Complications
- New Arrivals
- How can I find the product I want?
- Aberration
- Copyright Policy
- How to switch language and currency?
- Creating Products
- matters need attention when uploading the picture
- Did I need to pay extra fee for adding design on the products?
- Printing process
- What is Wishlist?
- Design Tips
- Art library
- How to upload picture?
- Delivery and Return
- If I choose to return the product, where’s my refunds?
- Do I need to pay taxes?
- How long is the production and the delivery time ?
- What kind of delivery methods can be chosen in KUSDOM?
- How to check the delivery Status?
- If I feel dissatisfied with the product, how can I refund or return?
- Delivery Status
- Do I need to choose an assigned logistics company to return my product?
- What should I do if I did not receive the products?
- Can we use COD (Cash on Devilry) to do the payment?
- Does KUSDOM provide design service?
- How to calculate the freight changes?
- If you want to change/ cancel order
How long is the production and the delivery time ?
Mostly our production time will be 2-5 working days. Some products are more complex will take a bit longer. It will be 5-10 working days, customers can view the product details on our website. All the production time will be listed on the website.
The delivery time depends on which country you are in, just click the link below to read more details:
https://kusdom.com/index.php?route=information/shipping
