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FAQ
What need to pay attention to when customizing products?

1.In order to achieve the best printing results, it is recommended to refer to the actual size of the product and ensure your picture has 150 DPI and relevant pixel. It can avoid unclear printing.
2.Every product’s do have their own production information, design tips and advice to the customers. Base on different products which have different requirement and product color on website will be affected by different shooting angles and monitors.
3.We accept the following file types: png, jpg.
4.KUSDOM takes all original works from artists as treasures, please don’t use unauthorized design to create your products.

Does product have got individual package?

Yes, expect “Order in bulk” products and a set of multiple products, other product has got its own individual package. This is also the same with corporate order.

Can I ask for sample making for corporate order?

If corporate customer need sample make, you can design and purchase single product. And we will return your sample fee when receiving payment of big goods.

Can I design different patterns on multiple same products?

Yes, expect “Order in bulk” products and a set of multiple products, other products are available for different designs. And they can also enjoy volume discount.

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