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FAQ
Which delivery method does KUSDOM normally use?

Hongkong:

1.Pick up by customer at SF Station

2.Home delivery to the designated address

Taiwan:

1. 7-11 delivery: need ≦ 45cm * 30cm * 30cm, the weight must not exceed 5 kg

2. Home delivery to the designated address

Other regions:

1.Home delivery to the designated address

We offer two shipping methods. They are Standard and Express with different delivery time.

Can I design different patterns on multiple same products?

Yes, expect “Order in bulk” products and a set of multiple products, other products are available for different designs. And they can also enjoy volume discount.

Can I ask for sample making for corporate order?

If corporate customer need sample make, you can design and purchase single product. And we will return your sample fee when receiving payment of big goods.

Does product have got individual package?

Yes, expect “Order in bulk” products and a set of multiple products, other product has got its own individual package. This is also the same with corporate order.

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