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FAQ
Which delivery method does KUSDOM normally use?

Hongkong:

1.Pick up by customer at SF Station

2.Home delivery to the designated address

Taiwan:

1. 7-11 delivery: need ≦ 45cm * 30cm * 30cm, the weight must not exceed 5 kg

2. Home delivery to the designated address

Other regions:

1.Home delivery to the designated address

We offer two shipping methods. They are Standard and Express with different delivery time.

Does product have got individual package?

Yes, expect “Order in bulk” products and a set of multiple products, other product has got its own individual package. This is also the same with corporate order.

Can I choose products of other colors?

Most of our blank products are white because we need to consider of color display and printing effect. If corporate have got large demands of other colors, please contact us, we will provide you suggestions or plans according to the product supplying and your picture/logo.

Will KUSDOM help to design?

KUSDOM is a self-service customize platform. Generally, the whole process from product selecting, designing to order placing, will be completed by customers themselves. For corporate customers, KUSDOM may give some advice or help you to typeset the logo or pattern simply; if you need advanced design service, we’ll ask for some extra fee, please contact us to know more details.

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Design inspiration

Textures types of Towels in KUSDOM
Cotton Towel
This kind of towel is made of pure cotton. What is called “pure cotton” means the content of cotton fiber is 100%. Because the cotton fiber has got advantages of soft, comfortable and air-permeable, cotton towel owns good softness, water-absorbing quality and cleanability. Furthermore, cotton belongs to nature fiber without any chemical material, so it’s harmless to skin and has got a wide application is daily usage.

Ultrafine Fiber Towel
It is made of chemical fiber material, and always be called ultrafine fiber towel for short. The chemical fiber has been critically processed by modern technology, so it has got very good water absorption. The raw material is chemical fiber which has got a much better toughness than nature cotton fiber, bamboo fiber or wooden fiber. Therefore it’s durable, people always use it for sports towels, bath towels or beach towels.

Tips for Using Towels
Replace Towel Frequently
We suggest to replace your towel once every two or three months. Please clean your towel and dry it in a well-ventilated and sunny place after using, which will inhibit the rapid reproduction of viruses and bacteria. 

Clean Towel Separately 
We always use towel on our face, so do not wash it with clothing and try to choose bleach-free detergent for cleaning.

How to Make Towel Soft
The towel will get hard after a period of time because the calcium and magnesium ions in water might combine with soap and cling to the towel. You can add some salt, rice water or vinegar into the water and boil the towel. 

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